Ah…. Technology!

June 16th, 2016

One of the things I am trying to do in my new, soon to launch, legal practice is to make the process of asking for help a little easier. I’ve spent a lot of time looking at tools to help that process. Like any business these days, there are a ton of tools available, so I’ve been doing lots of research to find ones that work, and then building systems, using those tools. Technology is pretty amazeballz these days for this stuff.

One of my favorites is a combination of Typeform and Zapier and my practice management app, Clio. This combo permits data to be transformed from the forms to Clio, where it then automatically generates tasks, etc., for me there. For example, someone fills out a Typeform form and, via this system, Clio checks to see if it is a new or existing client, creates a new contact if needed, and generates tasks and calendars them (like “Follow up with Bob Photo tomorrow”).

This all happens through the miracle of  Zapier (I’m sure it’s pronounced “zappier” but the single p means that a should be long…drives the linguist in me nuts) which, if you don’t know it, you should. Typeform too. These tools permit integration and automation of a lot of the tasks you need to do, especially for your marketing, without effort (after setting them up, that is).

Anyway, I thought I was being all clever in having online forms right there on my website, for people to fill out and submit (user-friendly). And I was and it would have been great, except…
…the trolls found me.

Since my practice doesn’t launch until July 1, every time a form has been submitted to date (except by me or friends testing it), it has been from some troll and filled with hateful vileness. I’ve been called a psychopath, no better than a “street mugger” (I’ve never mugged a street in my life, I swear!), a delusional piece of shit, and have been told I should die several forms of horrible death, just to name a few of the goodies. Sigh.

First thing I thought was “no good deed goes unpunished,” then I got to work looking for solutions.

I’ve fixed the system now, but unfortunately it means legitimate people in need of my help will have an extra step (email) to get the links to the forms. That is frustrating for me, since I really wanted it as simple and hoop-jumping-free as possible, but it seems that wherever there is new tech, there is a troll waiting to exploit it. I trust my (potential) clients will understand.

For the rest of you, I really encourage you to explore Zapier and Textform. I think they could be great for creative pros to use to automate some of the work you have to do but hate to do.

Big News! (Well, big for me)

June 10th, 2016

I’m not going to bury the lede: my new legal practice, Burns the Attorney, is launching July 1, 2016.

You can get more of the details by going to my practice’s site: burnstheattorney.com. There, you’ll find information about the kind of work I will be doing (much the same, but not entirely) and there will be longer format blog posts on legal issues there regularly. I’ve also launched a Facebook page and you can follow my tweets, too, for shorter form info, links, and the like.
(oh, and so the state bar is happy: yes, this is attorney advertising)

Anyway, the short answer is that my wonderful mentor, Carolyn E. Wright, is retiring. I wish her all the best and can never thank her enough for all she has done for me. She is wrapping up her practice and I am starting my own, so, over the next few months, I will be working two jobs in a way.

This is a ton of work, as I’m sure you all know. Setting up a new business means a thousand details and lots of money out (before hopefully getting money in–ha!), but it is exciting. I know I’m incredibly lucky to get to do what I love for people I want to serve. I have friends who have to drag themselves to their jobs every day–I don’t have that problem. I love what I do, even when it occasionally drives me a bit nuts. I also hope that I can work in more portfolio/website reviews and other non-legal consulting (I miss doing that) under the good ol’ Burns Auto Parts roof, but my focus remains on being the best lawyer I can be, for artists.

Please share my news, especially the links to the Burns the Attorney site/FB/Twitter, with all of your creative friends. I hope to work with artists of all kinds, not just photographers, so that more of you can get the help you need to protect your rights, your art, and to be successful in your creative businesses.

Going Viral ≠ Increased Business

May 25th, 2016

Every platform, content scraper, blog publisher, and even legitimate (formerly?) respectable publishers (I’m looking at you, National Geographic) out there sells creatives on the idea that if you share (I so loathe that word as it is used by those businesses) your work, the exposure will be great for your business.

The reality is, probably not. Here is one photographer’s story about a viral photo that got a ton of views and likes and shares and even press but, so far, no appreciable new business (note: he did book a couple of weddings, but that isn’t clearly because of the viral photo–maybe he would have booked ’em anyway at the show he mentions).

Now, maybe he could have used the viral exposure better (for example, connected it immediately to a sales promotion), but really, I’m not sure that would have made a major difference. People don’t impulse-buy photography. No one is likely to see the viral photo and say “I need to hire that photographer!” unless, maybe, s/he was already looking for a wedding photographer. Assignment/commissioned photography is still not a commodity, not a product on the shelf, so exposure like that may never pay off.

So, the photographer gets a brief hit of online fame, when his name is included (and it often isn’t), but no real financial benefit. He’s not suddenly booked up and the interest has already faded. In exchange, he has lost the ability to control the work (i.e., license it) and thus generate revenue from it.

However, I’ll bet dollars to doughnuts that the viral photo has generated buckets of cash for the sites that have used it (eyeballs = advertising moolah) and will for as long as people will look.

Moral of the story: don’t give your work away; don’t share it and don’t let your clients share it, unless they pay for the privilege.

Published?

May 23rd, 2016

One of the most popular questions we copyright attorneys get asked is “What does the Copyright Office consider publication?” While each situation is fact-specific, there are a bunch of hypotheticals answered here on the Copyright Alliance website by the USCO’s Director of Registration Policy and Practices, no less!

There are a bunch of other copyright registration-related questions on that page, too. It’s a great resource.

Please Don’t

May 4th, 2016

I post often about things you should do, like registering your copyrights. Today, though, I think it’s time for some don’ts. Most of these are things that people seem to think are really good ideas but, when the rubber hits the road, they aren’t. Some of them can be downright dangerous. Some of these are legal-related, and some are just general business advice. So, here’s my list of 10.

Please, don’t:

  1. Before you actually hire an attorney, and I mean have a written agreement covering that particular matter (and paying a retainer, if required), cc the lawyer-you-think-may-be-your-lawyer on your email to some potential opposition. This sucks for the attorney on multiple levels, including being blindsided (never good) and pissing off the attorney’s malpractice insurance provider. Most of all, and I’m sure you don’t realize it, but you are using that lawyer’s professional reputation without her/his permission or payment! You know how you don’t like having your work ripped off? Samesies. You have, in a way, forced the attorney to represent you without that person’s permission. It’s just all kinds of bad.
  2. In any email–whether you cc’ed the attorney (who is not yet actually your attorney on that matter) or not–tell the potential bad guy “My lawyer will make you pay $X” or “My lawyer says you will owe me $150,000!” or even “If you don’t pay me $X now, you will regret it! My lawyer will rip you a new one” and the like. Ugh, even typing that gives me the willies. Don’t put words into a lawyer’s mouth; you are pretty much sure to get the law wrong and more often than not, when I’ve had potential clients do that, they didn’t even have a good case (register your copyrights, already). The threats end up hurting you. Later, when you do hire a lawyer, you will have dug a bigger hole for her/him to work out of and, it’s possible, that you could have traipsed into the realm of extortion. So very not good.
  3. Make unreasonable demands and then get pissy when they aren’t met. If you contact someone who has potentially breached a contract or infringed (or whatever), giving them an arbitrary 24 hours (ish) to fix it/pay up just makes you into the jerk. Real life sometimes takes time. Give people time to do the right thing. Sometimes they have to get their heads out of their butts first and that doesn’t always happen overnight. Same goes for money demands–don’t ask for $20,000 when a photo is used (without a license) on a personal blog–you won’t get it and now you just look like a bully.
  4. Generally, act like an asshole (and there is a test if you aren’t sure). You get more flies with honey is a good old saying for a reason: it works. Sure, it’s not 100% effective, but I think it works much better than being a jerk. If you make it easy for someone who’s done you a wrong to make it right, without humiliating him/her or beating him/her up (verbally, I mean, please tell me you don’t hit anyone), you are much more likely to achieve your goal. When someone gets caught doing something wrong, it can be embarrassing and humans often react defensively (read: like idiots) when embarrassed. Don’t rub the person’s nose in it–rise above the nasty gut-reaction s/he may initially respond with and talk instead about how “we” can “make it right.” Look for solutions, don’t make more problems.
  5. Be greedy. Let’s say you want to get $5000 from a potential infringer (and, yes, you should always have a number in mind that you would be perfectly satisfied with from the get-go; not a pie-in-the-sky number but one that you would happily take). You’re going to ask for more than that as an opening offer–that is expected. Whenever the other side agrees to pay $5000, take the deal–you got what you wanted. You don’t have to push for more. It isn’t about getting all you can, it’s about getting enough. Satisfaction doesn’t mean “all you can squeeze out of the bastard.” This is also true for project estimates and all negotiations in your business.
  6. Beat up Betty for what Bob did. By that I mean, it’s important to take each matter on its own merits and each potential person on hers/his. Don’t be a chump, but if Bob said he was poor and couldn’t pay a dime and it turns out he owns a mansion and a yacht, don’t expect that Betty is lying when she says she’s poor. Give each person a chance to prove her/his side of the case. Sometimes it really is a hacking or someone really is on foodstamps. I’ve found that when someone legitimately has extenuating circumstances, s/he usually is more than willing to provide some proof.
  7. Try to sound like a lawyer when someone does you wrong. You’re not one and mostly you end up sounding like you’re trying too hard and being unnecessarily nasty. You can be appropriately assertive (and be assertive, not aggressive) in your own voice and without using $20 words. See #4 above, too.
  8. Refuse to have a plan. There are a bunch of plans you should have as a businessperson. You need to have a business plan, a marketing plan, and an estate plan, just to name three. None of these need to be complex, but you do need to have an idea of where you are (A) and where you want to be (B) to be able to get from A to B. When you have a work project–be that a photoshoot or a series of illustrations for the New York Times Magazine–you plan out what you need to do to accomplish that project. Do the same for your business as a whole. As for the estate plan, well, don’t be Prince.
  9. Expect to learn the law from a creative professional (or, worse, the interwebs). Okay, I know this is going to ruffle some feathers, but creative professionals, even those who have been in lawsuits often or who have registered a gazillion copyrights*, are not lawyers and do not know the law the way a lawyer does. I swear I’m not tooting my own horn here–I can’t do what a great photographer can do even though I’ve worked with them since the 1990s. It’s just not the same as devoting yourself to the intensive study and practice for years and years. Anyway, you wouldn’t go to a graphic designer for medical advice, right? Why then do you spend good money to have one teach you about business law or copyrights? There is a reason we lawyers have to be licensed, just like doctors–when we get things wrong, it can really be life or death in some cases (there is a reason I don’t do criminal law) or at least economic life or death in others.
  10. Get angry and take things personally. This one is huge. In business (and law) the ego gets in the way too often. When people do things that negatively affect you–be that infringe on your work or try to get you to agree to work for half your normal rate, whatever–it really isn’t about you, it’s about them. Maybe the art buyer is getting yelled at and squeezed by an impossible client or the infringer is oblivious to copyright, who knows what is going on in their heads. I can tell you that almost always what is not going on is “I want to screw over this artist.” Even when the other side is acting like total jerks, it’s still about them. For example, I’ve had cases where infringers have called me horrible names; what the infringers were really trying to do was make the problem go away– each knew it was caught and was embarrassed so it lashed out in anger. Taking that anger personally would have been wasted energy. Instead, I think it’s better to approach it more dispassionately like “I understand you’re upset; there is a problem here and now we need to find a way to fix it” and then start trying to think of solutions. Your goal is to find a solution that works for you so keep your focus there. Sometimes, that solution is even just walking away and letting go of that fight, but often by expressing compassion for the suffering of the other party, they will soften and you can get what you need.

 

_______

*I can tell you from personal experience that more than a few creative pros who think they know how to register their work have done it wrong. So wrong, in fact, that some of their registrations could easily be broken by defendants.

Why Prince’s Death Matters to You

April 26th, 2016

I am a Prince fan. I’ve enjoyed his music since its first releases and his death last week hit me with the same kind of force I’m sure previous generations felt when, say, Elvis Presley died. But whether you are a fan or not, his death matters to you. Why? Copyrights.

Prince’s death should be a big reminder to all of you who create that your copyrights will outlive you and they are descendable. “Descendable” is legalese for it will pass to your heirs when you die and you can name who gets it. While no one likes to think about death, you should be thinking about who will get your copyrights when you die.

Just today, the New York Times and other media are reporting that Prince may have died without a will. The implication is that no one knows what will happen with his music. Now, the reality is not quite so dire. There are mechanisms in the law for when someone dies without a will (intestate, is the legalese) so it’s not like the work will suddenly go into the public domain or anything. The short answer is that, assuming there is no will, Prince’s estate will be split according to Minnesota law equally amongst his surviving full-sibling and half-siblings (they are treated equally in Minnesota), that is, his heirs. His copyrights are a part of his estate. Very likely, each copyright will now be jointly owned in equal measure by all the surviving heirs.

Will there be infighting amongst the heirs? Sadly, that is likely. People act like crazy folk when it comes to estates, whether they be small or, as in Prince’s case, very large. When there is no will, courts are left to impose the law without any guidance from the dead person as to what (s)he wanted, but heirs and potential heirs try to convince the court otherwise (“Grandfather promised me the classic car in his garage!”). Hopefully a will will be produced and it will be clear and well drafted, expressing the actual wishes of Prince and meting out all his property, both tangible and not, and thus making litigation down the line a little less likely (or at least less onerous for the court to sort out).

Each state has its own laws about who gets what when someone dies intestate. Generally speaking, usually property (including intellectual property like copyrights) will go to kids (usually called, in the law, issue, which makes the 12-year-old in me crack up), if there are any, or to parents or siblings if not. If you live in a community property state, then your spouse may automatically get your property, or at least the property created while you were spouses. It can get pretty complex (especially here in California where, for any copyrights you create while married, your spouse already owns a half interest and has since the moment of the work’s creation!). But you have control of what you own–just get a proper will.

I read an article recently that said Robert Mapplethorpe gave his brother his cameras in his will. That is called a specific gift (anything you leave to someone in a will is called a gift)and you can do that with things (like your equipment) or any/all of your copyrights. You can get into meticulous detail about who gets what, if you choose, or you can make it much more general like “Bob Smith gets my entire estate.”

But you have to do it. That is, you have to have a will. You have to take the time to name who gets what.

This is important. Your copyrights have value and you should seriously consider who will get them (or parts of them) when you die. Maybe you shoot fetish work but your family are mostly highly religious–do you want them to own and control your art when you are gone?! They could, completely legally, destroy it all. Or your bother with the gambling problem could sell his share to Jimmy the Loanshark. Or your spouse, from whom you have been separated but just haven’t bothered to actually divorce, gets it all. If you don’t take the time to draft a will now, your wishes for your art will die with you.

That may have happened with Prince. Don’t let it happen to you.

Do Not Sell Your Work

March 30th, 2016

Do you sell your work? When you talk about your work, do you say, “I sold this photo for $2500 to Client X, for use on its website” or similar? Even more importantly, does your paperwork clearly state, for every transaction, that specific rights to use the work are licensed to your client or do you just say “Creative Fee = $2500” and list “usage” someplace? Or, worse of all, do you ever say an invoice is for a “buyout” of the work?

Well, stop that. I mean, stop selling your work.

If you aren’t making it clear that you are licensing your rights rather than selling your photography, I think a smart copyright defense lawyer could argue that an affirmative defense called the first sale doctrine applies if your client later resells or otherwise distributes your work beyond the scope of the license you thought you granted. That defense could gut your case.

This morning, I was reading up on recent cases in copyright when I came across this article. On first glance, it doesn’t seem like it really has anything to do with how you run your business and copyright law, but I think it may. The short version of the case discussed in the article is that Adobe sued someone who bought copies of Photoshop which it later resold (against Adobe’s usual terms); that would have been a clear case of infringement, except that Adobe hadn’t clearly stated that the defendant originally licensed the software from Adobe (even though Adobe always licenses rather than sells its software) so the purported infringer was protected by the first sale defense when he resold the software.

In the case itself (yes, I read the opinion), the court notes, “In digital copyright cases, the distinction between a “sale” and a “license” has become central.” (p. 11) and later explains:

To determine whether there is a legitimate license, we examine whether “the copyright owner (1) specifies that the user is granted a license; (2) significantly restricts the user’s ability to transfer the software; and (3) imposes notable use restrictions.”

(p. 13, internal citation omitted). Finally, the court emphasizes that “the precise terms of any agreement matter as to whether it is an agreement to license or to sell; the title of the agreement is not dispositive.” (p. 18, italics added).

This isn’t a slam-dunk defense against copyright infringement of a visual art like photography. There are differences in the cases (software isn’t photography, for example), but the analogy is worrisome. If you just substitute the word “photograph” where it reads “software,” you can see that the rest fits.

I think this case should, for your business, serve to remind you of the importance of making it clear that you are licensing rights, not selling photography (or any visual art). In other words, in your paperwork to your clients, make sure to avoid words like selling, sold, buying, or buyout and make sure to use terms like licensing the rights to reproduce, non-exclusive license to display, or non-transferrable unlimited license to copy and display. I’d make it clear on all documents, especially your estimates and invoices, that the usage rights granted under this license are limited to (fill in the usage here).

Drafting a license isn’t hard, but you do need to make it clear that you are only selling the limited license, and not your work. Later on, a clear license can help prevent an infringer from even trying to raise the first sale defense, saving you and your attorney (and the court) headaches, time, and money.

 

The Devil is in the Details

March 15th, 2016

I vet many of the cases that come to our firm (photoattorney.com); that means I get to see what people think are lucrative infringements. That also means I have to tell them, sometimes, that we can’t take the case.

This is not the favorite part of my job, as you can imagine.

I don’t like having to tell an artist we can’t help, but we can’t take every case just because we really want to help. We have rents to pay, too. So, we have to do a cost-benefit kind of analysis to try to hedge our own “bets” on any case we’re considering for a contingency fee representation. Sometimes, the numbers just don’t work. Sometimes we have to say “no.”

More often than not, we can’t take a case because of something registration-related. There are three main categories for that: either a work isn’t registered at all (and the artist has no proof of licensing value); or it isn’t timely registered (i.e., before the infringement); or there is a serious error with the registration, usually relating to the publication status at the time of registration (i.e., registering as unpublished when it was published).

For contracts or release matters, too often there is no signed doc in the photographers files. Often any doc that may have existed has been lost as digital media that is now lurking on some dead Zip Drive rather than printed out and kept with a job folder.

All of those errors are related to details and, well, artists generally hate dealing with details except in their art. The Law (cap-L), however, is all about details. And there lies the devil for our clients and potential clients.

One example may help illustrate how details are everything in the Law: any filing in Federal Court. Besides doing all the legal research and the drafting, we have strict procedures we have to follow. We have the Federal Rules of Civil Procedure (FRCP), which are the procedure rules for all civil matters in all federal courts all over the USA. Each district within the federal court system has it own Local Rules that supplement the FRCP. Each district judge has her/his own Chamber Rules and each judge magistrate (who is usually in charge of the discovery part of a case) has her/his own Chamber Rules. So, before filing any document, a lawyer needs to check the FRCP, the Local Rules, and the Chamber Rules for whichever judge is in charge of that part of the case, and sometimes both the judge and judge magistrate. That is just for the procedure, not the law about the issues. Screw up something in the procedure and your whole filing can get bounced. Not good.

Anyway, this is a long way of saying that when it comes to the legal part of your business, you have to keep in mind that the Law is nit-picky as hell. You can’t play fast-and-loose with your registrations or your record keeping or your contracts (etc.) and expect the court to understand what you meant rather than what you did and, most of all, what you can prove.

This is why you’ll hear your attorney sigh and reach for the nearest martini when you say that you didn’t get a release signed because she was your girlfriend when she said it was okay that you make that image of her in a naughty nurse uniform, carrying a ginormous bong and flipping the bird to the camera whilst dancing on a burning US flag, and you don’t understand why she’s suing you now for licensing it to that punk record label, even though she now works for a conservative think tank and is engaged to a Mormon political candidate. You may know (and her too) that there was a verbal release, but can you prove it?

Really, attorneys hate to say no to clients. Help us to be able to say yes to you when you need legal help, by paying attention to all the devilish details. Getting it right could end up making you lots of money, in the end.

Lift and Separate

February 8th, 2016

Since long before I became a lawyer, I advocated for two things when it came to photographers’ fees: raise them (particularly the license fee) and separate the creative fee from the license fee. Since becoming a lawyer, I’ve found that was good advice on both fronts.

I bring this up because I’ve seen it repeatedly in my practice and have been hit with it a bunch lately. That is, where a photographer comes to us with a possible infringement and, not having timely registered the copyright in the work (grrr!), leaves us no option but to see if there are sufficient actual damages in the form of lost licensing fees to make the case worth our efforts. When asked what her/his usual and customary license rate is for a use the photographer will respond with something like, “I would have asked $2000.” When we ask the necessary follow-up question, “Do you have invoices to back up this rate” the response is either, (1) “No, but that is what I would have charged,” or (2) I am presented with an invoice for the creation of the work that also included a license and the combined fee cited is $2000, or, (3) worse of all, I get the invoice for the creation and licensing of the work where the photographer only charged $500 on some sort of mega-discount.

None of these are good answers.

In the first case, no history of licenses, I can at least argue for the “fair market value” of a license and then, using common metrics like Fotoquote and online calculators for stock license rates, get a number. Sadly, as we all know, those numbers are likely to be low, particularly since there are more and more cheap stock sites out there. But still, at least I’ve got nothing against me.

In the last case, you’ve just set the price for all time. You are never going to get anyone to believe that a license similar to the original one is worth anything more than a few dollars because you have told the word that you’ll make and license it for so little. If you are going to offer a super-mega-discount, make sure that you spell it out on the invoice like:

Creative fee: $2500
One-time Discount: -$2300
License Fee: $4500
One-time Discount: -$4200
Total Fees: $500

That way you are saying “my usual price for this license is $4500” and that can be used as evidence later of your actual fees. That is great! But if you just list the discounted price, you’ve only got your word that you normally would have charged more. That won’t hold up.

In case #2 above, all bets are off. The other side can argue that $500 was the license fee and $1500 was the creative fee, or worse. It is almost impossible to argue successfully that the majority of a combined fee is for the license not the creation of the work unless it is spelled out in the paperwork. I’m good, but I can’t make butter with a toothpick and there are plenty of good attorneys on the other side who can present evidence that the Fair Market Value of the license is only $200. If you’ve got nothing in your records to show otherwise, then it is quite possible that all you can get for actual damages will be that $200. At the very least, in court, it would cost a hell of a lot more in expert testimony to try and prove up your damages, and the other side knows it, so they can stonewall in pre-suit negotiations. You got no bat, as they say.

The best business practice now and to protect your values in the future is to separate out your fees on your paperwork and to make your license fee the higher portion of those fees. Later on, you can use those numbers to support getting higher actual damages. Also, if you do timely register your work, the courts will often look to the actual damages in setting statutory ones (like doing a multiple of actual damages). If you can prove up substantial actual damages, you are more likely to get higher statutory ones. Proof of higher numbers will make it easier for your attorney to argue for higher pre-suit settlements as well.

As for the argument that your clients want combined fees, you have to run your business your way, not how they want it. Besides, as in the example above, you can give a final number that is combined, just make sure that the line items are separate. If they argue for a higher creative fee and lower licensing one, know they are thinking of the future when they want to re-license; so should you (higher license fee now means higher re-license fee later). Run your business like a business–think about future value and long term effects.

It’s not hard, it just takes some guts. You can do this.

Best Advice for Photographers

February 5th, 2016

Mr. Frank’s work is amazing and his advice is perfect. Every time you get wrapped up in gadgets and technology, just go back to what he has demonstrated with this show and his words to the students.