Comments on: Opt Out!

By: Martha Retallick

Martha Retallick — Mon, 22 Oct 2012 20:38:29 +0000

Here’s what I sent the not-so-friendly online bank:

Notice to PayPal, Inc., Attn: Litigation Department, 2211 North First Street,
San Jose, CA 95131

Regarding: Amendment to the PayPal User Agreement and Privacy Policy

Effective Date: Nov 01, 2012

To Whom It May Concern:

I am officially opting out of this Agreement to Arbitrate.

Name: Me
Address: My Address
Phone: My Phone
Email: The Address I use for the Unfriendly Online Bank Account

I’d also be curious to know if PayPal plans on reimbursing me for the postage required to mail this opt-out, which could’ve clearly been done online. But, in the effort of claiming victory over most of your customers simply due to their laziness, you’ve forced us to mail a letter to a digital bank in the year 2012. Brilliant.

I very much look forward to the day when I never have to use PayPal’s services again. The length to which this company goes to in order to hedge itself and screw over its customers is the stuff of legend. Good day.

The Opt-Out Notice must state that you do not agree to this Agreement to Arbitrate and must include your name, address, phone number, and the email address(es) used to log in to the PayPal account(s) to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Agreement to Arbitrate. If you opt out of the Agreement to Arbitrate, all other parts of the User Agreement, including all other provisions of Section 14 (Disputes with PayPal), will continue to apply. Opting out of this Agreement to Arbitrate has no effect on any previous, other, or future arbitration agreements that you may have with us.

By: Jeff Amberg

Jeff Amberg — Mon, 22 Oct 2012 20:00:52 +0000

Thanks Leslie !

By: Per-BKWine

Per-BKWine — Mon, 22 Oct 2012 19:14:26 +0000

Thanks for the info! It sounds so fundamental so I am surprised that there has not been more of an uproar and (viral) protests against it. Any idea why?

By: Jeff Gatesman

Jeff Gatesman — Mon, 22 Oct 2012 18:45:33 +0000

Thank you for bringing this to our attention Leslie. I tried using an alternative to PP (Moneybookers) a year or so ago, but found that a lot of people are reluctant to trust anything else. And, oddly, my reason for trying to switch was that I had lost my trust in Paypal. This is evidence that trusting them is potentially a very bad thing.

And pursuant to your update, I have been sending the word doc of my opt-out letter to friends and family to make it easier for them to opt out.

By: Paul Guba

Paul Guba — Mon, 22 Oct 2012 18:05:21 +0000

Thanks for the information. I recently sold a large amount of products on Ebay and I was surprised how it has changed since I started selling over 10 years ago. As a seller you have almost no ability to make a case against a buyer. It does not surprise me Paypal is now shifting the balance as well. I will send off a letter shortly.